bdfun's Privacy Policy
Your personal information is completely safe with us — we protect your privacy through SSL encryption and strict data protection practices.
Introduction and Overview
bdfun (referred to in this document as "we", "us", or "the platform") is a trusted online casino and betting platform in Bangladesh. We treat the privacy and data protection of our users as our highest priority.
This privacy policy explains what information we collect when you use the bdfun website (bdfun.cam), why we collect it, how we store it, and in what circumstances we may share it with third parties. This policy should be read alongside our Terms and Conditions.
By creating an account or using our services, you agree to the terms set out in this privacy policy. If you disagree with anything, please contact us or stop using the platform.
This privacy policy applies only to the bdfun.cam website. Third-party websites or services have their own privacy policies that apply to their respective platforms.
1. What Information We Collect
We collect various types of information to manage accounts, process payments, and deliver secure services on bdfun. Details by category are provided below.
Personal Identity Information
- Full name (Bengali or English)
- Date of birth (for age verification)
- National ID or passport number
- Email address
- Residential address
Financial Information
- bKash / Nagad / Rocket / Upay mobile number
- Transaction history and amounts
- Deposit and withdrawal records
- Bonus usage history
Usage and Activity Information
- Gaming history and betting records
- Time spent on the site and pages visited
- Click, scroll, and interaction logs
- Login time and device information
Technical Information
- IP address and geographic location
- Browser type and version
- Operating system information
- Cookie and session data
- Device identification number
2. How We Collect Information
We collect your information in several ways. Each method is described in detail below:
2.1 Information You Provide Directly
When you open an account on bdfun, update your profile, add a payment method, or contact our live chat support, you are providing information to us directly. This information is given entirely voluntarily.
2.2 Automatically Collected Information
When you visit our website, some information is collected automatically. This includes browsing data gathered through cookies, web beacons, and log files. This information is used to improve the site's performance and analyse user experience.
2.3 Information Received from Third Parties
In some cases, transaction-related information may reach us from payment processors such as bKash, Nagad, Rocket, and Upay. This information is used solely for payment verification and fraud prevention.
2.4 Cookie Policy
We use cookies on our website. Cookies are small text files stored on your device. We use the following types of cookies:
- Essential cookies: Required for the core functionality of the site, such as maintaining your login session.
- Functional cookies: Used to remember your preferences and settings.
- Analytical cookies: Used to collect site usage statistics.
You can manage cookies through your browser settings, but disabling certain cookies may affect some features of the site.
3. Purpose of Using Your Information
bdfun collects your information only for specific and legitimate purposes. We never use your information for unnecessary purposes.
Service Delivery
Your information is used for account management, gaming services, bonus distribution, and payment processing.
Security and Fraud Prevention
Information is used to ensure account security, detect fraudulent activity, and promote responsible gaming.
Identity Verification (KYC)
Identity documents are verified for age verification (21+), identity confirmation, and compliance with anti-money laundering regulations.
Communication and Support
For sending important account-related notifications, promotional offers (if you have given your consent), and providing support services.
Service Improvement
For reviewing website performance, improving user experience, and planning new games and features.
Legal Compliance
To comply with applicable laws and regulations and to provide information upon request from authorities.
4. Sharing and Disclosure of Information
bdfun does not sell your personal information to third parties. However, in specific circumstances we may share limited information:
4.1 Service Provider Partners
We work with selected third parties for payment processing (bKash, Nagad, Rocket, Upay), gaming software supply, customer service management, and security verification. These partners receive only the information needed for their specific tasks and are contractually bound to uphold our privacy standards.
4.2 Legal Obligations
In cases involving a court order, government investigation, or legal duty, we may be required to share information with law enforcement agencies. Such disclosures are always kept as limited as possible.
4.3 Business Changes
In the event of a business merger, acquisition, or asset transfer, user information may be transferred to new ownership. In such cases we will notify you in advance.
4.4 With Your Consent
For any sharing of information beyond the reasons listed above, we will first obtain your explicit consent.
Important: We never sell or share your personal information with advertising networks or data brokers.
5. Data Security Measures
bdfun follows the highest industry standards to keep your information secure. Our security infrastructure includes:
- SSL/TLS Encryption: All data transmitted between your browser and our servers is sent through encrypted channels.
- Encrypted Database: Collected information is stored in encrypted form.
- Two-Factor Authentication: An additional security layer is available for accessing your account.
- Access Controls: Only authorised staff can access information on a need-to-know basis.
- Regular Security Audits: Our systems undergo regular security testing.
- Firewall and Anti-Fraud Systems: Suspicious activity is automatically detected and blocked.
However, complete security cannot be guaranteed for data transmitted over the internet. We take the strongest protective measures available, but we cannot accept responsibility for absolute risk-free transmission. If you suspect a security breach, please contact [email protected] immediately.
6. Data Retention and Deletion
We retain your information only for as long as necessary. The retention period depends on the type of information and its purpose.
6.1 Active Accounts
While your account is active, we retain all of your information. This data is essential for providing services and managing your account.
6.2 After Account Closure
If you close your account, we may retain information for the period required by legal obligations, dispute resolution, and fraud prevention. After that, information is securely deleted or anonymised.
6.3 Financial Transaction Records
Financial transaction data may be retained for an extended period based on legal requirements.
7. Your Rights and Controls
As a user of our platform, you have important rights over your own information. bdfun respects these rights.
Right to Access Your Information
You may ask what information we hold about you. Upon request, we will provide you with a copy of that information.
Right to Correct Your Information
If any of your information is inaccurate or incomplete, you may request a correction. We will make the correction as quickly as possible.
Right to Request Deletion
In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
Right to Unsubscribe from Promotional Communications
You may unsubscribe from our promotional emails or notifications at any time. This does not apply to essential account-related communications.
To exercise any of the above rights or to make any request regarding your information, contact us directly via live chat or email. We generally respond within a reasonable time after receiving a request.
8. Minor Protection and Responsible Gaming
bdfun strictly refrains from providing services to anyone under the age of 21. We verify age at the time of registration and again when necessary.
If we confirm that a minor has opened an account, that account will be closed immediately and the related information will be handled in accordance with the law.
To learn more about responsible gaming, please read our Responsible Gaming page.
9. Policy Changes and Updates
We may update this privacy policy from time to time. If significant changes are made, we will notify you by email or through a notice on the website.
Continued use of the platform after changes have been made will be taken as your agreement to the revised policy. Please visit this page regularly.
Previous versions of this policy can be provided upon request.
Questions about privacy?
Our 24/7 live chat support team is always ready to help — chat with us in Bengali.